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Moisture Log Privacy Console

Damp Ledger Control privacy policy.

A clear privacy notice for Damp Ledger Control, structured like a damp-control inspection console with sensor strips, retention meters, data valves and support routing.

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Privacy Policy

Last updated: June 1, 2026

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy has been created with the help of the TermsFeed Privacy Policy Generator.

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Interpretation and Definitions

Interpretation

The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

Account

means a unique account created for You to access our Service or parts of our Service.

Affiliate

means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

Application

refers to Damp Ledger Control, the software program provided by the Company.

Company

referred to as either "the Company", "We", "Us" or "Our" in this Privacy Policy refers to IT-WIRE LTD, Sonsbeeksingel 52, 6821 AA Arnhem, Netherlands.

Country

refers to: Netherlands.

Device

means any device that can access the Service such as a computer, a cell phone or a digital tablet.

Personal Data

or "Personal Information" is any information that relates to an identified or identifiable individual. We use "Personal Data" and "Personal Information" interchangeably unless a law uses a specific term.

Service

refers to the Application.

Service Provider

means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.

Usage Data

refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself, for example, the duration of a page visit.

You

means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

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Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address, browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including the type of mobile device You use, Your mobile device's unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit Our Service or when You access the Service by or through a mobile device.

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Use of Your Personal Data

The Company may use Personal Data for the following purposes:

To provide and maintain our Service

including to monitor the usage of our Service.

To manage Your Account

to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service available to You as a registered user.

For the performance of a contract

the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.

To contact You

to contact You by email, telephone calls, SMS, push notifications or equivalent electronic communications regarding updates or informative communications, including security updates.

To provide news, offers and general information

about other goods, services and events which We offer that are similar to those You have already purchased or inquired about unless You have opted not to receive such information.

To manage Your requests

to attend and manage Your requests to Us.

For business transfers

to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, sale or transfer of some or all of Our assets.

For other purposes

such as data analysis, identifying usage trends, determining promotional effectiveness, and improving our Service, products, services, marketing and Your experience.

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Sharing Your Personal Data

We may share Your Personal Data in the following situations:

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Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Where possible, We apply shorter retention periods and/or reduce identifiability by deleting, aggregating, or anonymizing data. Unless otherwise stated, the retention periods below are maximum periods, up to, and We may delete or anonymize data sooner when it is no longer needed for the relevant purpose.

Category
Maximum period
Purpose
Account Information
User Accounts: account relationship + up to 24 months
Post-termination issues or dispute resolution.
Application usage statistics
Up to 24 months
Feature adoption and service improvements.
Server logs, including IP addresses and access times
Up to 24 months
Security monitoring and troubleshooting purposes.

Usage Data is retained in accordance with the retention periods described above, and may be retained longer only where necessary for security, fraud prevention, or legal compliance.

We may retain Personal Data beyond the periods stated above for legal obligations, legal claims, Your explicit request, or technical limitations in backup systems.

You may request information about how long We will retain Your Personal Data by contacting Us.

When retention periods expire, We securely delete or anonymize Personal Data through deletion, limited backup retention, or anonymization into anonymous statistical data that cannot be linked back to You.

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Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. This means information may be transferred to, and maintained on, computers located outside Your state, province, country or other governmental jurisdiction where data protection laws may differ from those in Your jurisdiction.

Where required by applicable law, We will ensure that international transfers of Your Personal Data are subject to appropriate safeguards and supplementary measures where appropriate. The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place unless adequate controls are in place.

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Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

Our Service may give You the ability to delete certain information about You from within the Service.

You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows You to manage Your personal information. You may also contact Us to request access to, correct, or delete any Personal Data that You have provided to Us.

Please note that We may need to retain certain information when We have a legal obligation or lawful basis to do so.

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Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities, for example, a court or a government agency.

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of the Company, prevent or investigate possible wrongdoing in connection with the Service, protect the personal safety of Users of the Service or the public, or protect against legal liability.

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Security and Children's Privacy

Security of Your Personal Data

The security of Your Personal Data is important to Us, but no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially reasonable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children's Privacy

Our Service does not address anyone under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us.

If We become aware that We have collected Personal Data from anyone under the age of 16 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

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Contact Us

If you have any questions about this Privacy Policy, You can contact us:

Email Us